Open the window and look everywhere. If there is a manufacturers sticker it's usually nowhere easily visible so look on the edges of the sash or in the seal area. Other than that I'd say avoid the big box home centers and search the Internet and check with local window suppliers.
Thanks for your response! I tried yanking on the windows. There is one downstairs that, to my shock, came off easily with a pull to the side. This window is the oddball of the house.The others seem really stuck inside, like I need to take off something more. Im going to keep playing with it and try adjusting the screws in the tracks.
These are Anderson windows. This video explains how to remove the sashes. Andersen Windows & Doors
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